*** Note: This article only relates to the "Photo Gallery" Page Type and Product Images / Files.
Internet Explorer requires an ActiveX add-on
called Aurigma Uploader to be installed.
Firefox/Safari require Java
to be installed from www.java.com
Chrome (version 42 and higher) no longer supports the required Java plugin needed to use the File Uploader.
File Uploader Supported Operating Systems and Browsers can be found here
Troubleshooting (Install Help)
--Installing ActiveX/Java Uploader
--Internet Explorer File Uploader Manual Install
Click Download across from: Upload Suite 8 Redistributable for IE users (ActiveX uploader installer only)
--Updating/Removing File Uploader add-ons
--Having issues with getting Internet Explorer ActiveX control to prompt for Install?
Internet Explorer requires an ActiveX add-on called Aurigma Uploader to be installed.
Ensure that ActiveX controls are enabled in your browser by doing the following steps below.
1. Click on "Tools > Internet Options
" and then click on the "Security
2. Next, click on the "Custom level...
3. Scroll down a bit to where it says "ActiveX controls and plug-ins
", and make sure that you have it Enabled for "Allow previously unused ActiveX controls to run without prompt
" and "Run ActiveX controls and plug-ins
4. When done, click "OK
" to close out this window, and "OK
" again to close out the other window.