Check Out Process (EMAIL MESSAGES)

Order is Placed   (Sent 1 Time only)

1) Customer will recieve an email Confirming the Order
      (*Includes Full Order Details with Order Response and "Pending Payment" [Payment Method])

2) Website Owner will recieve an email Confirming the Order
       (*Includes Link to view Order in Admin with noted "Pending Payment")

3) Website Owner will recieve an email Confirming the Order (*Optional In COOLSite Admin)
       (*Includes Full Order Details with Order Response and "Pending Payment" [Payment Method])

Payment is Processed/Attempted (Sent on Each Payment Attempt)

1) Payment Method PayPal
   a) Customer will recieve an email Confirming Payment Status
         (*Includes OrderID, Payment Approve/Decline Status, PayPalAddress)
   b) Website Owner will recieve an email Confirming Payment Status
         (*Includes OrderID, Payment Approve/Decline Status, PayPalAddress)

2) Payment Method RealTime (ie. CreditCard/Electronic Check)
   b) Customer will recieve an email Confirming Payment Status
         (*Includes OrderID, Payment Approve/Decline Status, Basic Credit Card Info)
   a) Website Owner will recieve an email Confirming Payment Status
         (*Includes OrderID, Payment Approve/Decline Status, Basic Credit Card Info)

3) Payment Method PayLater (ie. Pay By Phone/Mail)
   a) No emails, manually processed by Website Owner

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You can control where Order Emails Confirmations are sent in the following location:

COOLSite Admin Area - Configuration - General

Order Confirmations (how Order Confirmation emails are sent)
1) Send FROM this address when sending TO CUSTOMER: (typically your main business email)
2) Send TO this address when sending to ME: (typically your main business email)
3) Send a copy of the items ordered to: (usually used for sending a copy to a drop shipper)


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