Newest KB Articles in Login

Retrieving Lost Passwords for your Registered Users

Thu, 08 May 2008 19:19:33 GMT

What if a registered user forgets his/her password?

If any of your registered users forget their password, they can easily have a password reminder emailed directly to them without having to contact you. All they do is...

Go to a login page on your website.

Click the question mark () above "Login".
This will bring up a box where the user can type in their registered email address.
Click "Send Password Reminder to your Email".

The password will be sent directly to their registered email address, so it would be impossible for someone to try and acquire someone else's login password.

If you have any questions, please contact us at support@colony1.net or 954-341-7031.

Maintaining Registered User Settings

Thu, 08 May 2008 19:19:08 GMT

In your admin, go to "Registered Users > Master Settings".

Under "Registration Required Pages on Site", there will be listed every one of your pages that are only viewable by registered users. This enables you to at a glance know which of your pages are restricted from non-users. You can also edit any of these pages by clicking on their page name.

Next you will see a list titled "Registration Services on Site".

The first item on this list is titled "SiteWide Login Panel". This enables you to display a login panel on each and every one of your websites. If the "Active" column is set to "NO", then the login panel will only display on pages that require a login to view. Click "NO" under "Active" (thus changing it to display as "YES") to display the login panel on every single page on your website.

If you click "Edit" next to the "Page Name" titled "default - FromAdmin", then you will be directed to the settings page for your admin Mailing List page. This page can also be accessed by clicking "Mailing List" in the admin navigation menu.

If you have any mailing list pages, then they will be listed here as well. Clicking "Edit" will enable you to edit their settings. This new page makes it easier to keep track of your mailing lists and registration locked pages.

If you have any questions, feel free to contact our support team at support@colony1.net or 954-341-7031.

Admin Session being Timed-Out

Wed, 07 May 2008 20:23:04 GMT

To avoid losing data in the future, it is recommended that you constantly click on "Process Page Update" while working on your pages. This will ensure that your data is constantly saved and therefore avoid possible loss of data. Also, if you leave your computer for a while, your admin area will become idle and as a result, may cause you to lose the recent information that you just entered prior to clicking on "Process Page Update". This is due to a time-out in the current session. Therefore, if you are in the middle of working on a page and you need to step away from your computer for a while, it is strongly recommended that you process the page update prior to that.

Obtaining / Changing your COOLSite Admin Login

Wed, 07 May 2008 20:20:39 GMT

Obtaining / Changing your COOLSite Admin Login

You can go to your Admin Area where you login and there is a red password reminder box at the top right. This will allow you to instantly email your current login details to yourself.

If you forget how to get to your admin area, you can use the following link below. Using your Site ID or email address you can have your login details emailed to yourself. http://sites.colony1.net/admin/index.cfm?fuseaction=forgotpassword

Once in the admin area you can go under My Website to User Options and you can update your current username and password for the Cool Site Admin login. If your email address is changed at User Options, default communication between us will switch to your new email address.

Note: If your user email address is not accessible any longer and you do not know the password to your admin area then you will need to call the support team and verify several items to us before we can make changes to the user email address for you.