Spam Settings for recieving Colony One Email
Increasingly, ISPs (Internet Service Providers) are using filtering systems to try and
keep spam out of customers' inboxes. Sometimes, they accidentally filter the e-mail
that you want to receive. To make sure that Colony1.Net emails are not filtered into your "junk" or
"bulk" folder, please add Colony1.Net to your list of trusted senders. Here's how:
AOL: Place Colony1.Net domain in your Address Book
Hotmail : Place Colony1.Netdomain on your Safe List. The safe
list can be accessed via the "Options" link next to the main menu tabs.
Yahoo! Mail : If a Colony1.Net email is filtered to your 'bulk'
folder, open the message and click on the "this is not Spam" link next
to the "From" field.
EarthLink Mail : Place Colony1.Net domain in your Address Book. With
Suspect Email blocking on, users only receive messages in their inbox
from senders who are in their address book. Other messages are
classified as "suspect email" and temporarily held in a Suspect Email folder.
The senders of those messages (termed "unknown senders") receive an
automatic challenge message instructing them how to respond and potentially
be added to the address book.
Some spam filters : Place Colony1.Netdomain on the filter's
whitelist. You may need to search a filter's help for how to do this --
and depending on software/version, they may call a "whitelist," a
"good list" or similar name.
Other ISPs : If one of your emails from us or our partner is being
filtered, add Colony1.Net to your address book or contact
list. If that option isn't available, try moving the message to your
'inbox' or forwarding the message to yourself. If subsequent messages
continue to be filtered, call or e-mail your ISP's tech support and
specifically ask how you can be sure to receive all e-mail from
Colony1.Net . Follow their instructions for whitelisting. NOTE :
If your ISP does not allow you to whitelist a domain, they are violating
your basic right to receive e-mail from whomever you want. There are
many other, customer-focused, ISPs who would love to have your
business.